Please feel free to contact us with any questions you may have, we are happy to help with anything.

phone: +49 (0)162 81 98 264

email: info@alternativeberlin.com 

 alternative Berlin

Danziger Strasse 61
10435 Berlin

Geschäftsführerin: Vanessa Stoiber
Finanzamt Prenzlauer Berg: 31/503/61224

 

 

Terms and Conditions

Alternative Berlin Tours is an operator of Sightseeing Tours and Street Art Workshops in
Berlin. The following terms and conditions govern the contractual relationship between
Alternative Berlin Tour participants and the company.
§ 1 Details of the offer
The contents of tours and workshops will be as described in tour flyers,
on the company website or in file attachments sent to the client via e-mail. Tour routes
and contents vary depending on current events, temporary works and weather conditions.
§ 2 Payment arrangements
The participant shall pay the agreed fee in advance by bank transfer or in cash at
the start of the event.
§ 3 Cancellation
Pre-booked tour tickets and workshops cannot be refunded. Cancellations made up to 24
hours before the event will be refunded in the form of a voucher for another Alternative
Berlin tour or workshop.
Cancellations of tailored private tours and workshops must be made at least 7 days before
the event. For cancellations made up to 1 day before the event 25% of the tour cost will
be retained by Alternative Berlin. For cancellations made 24 hours or less before the
event 100% of the cost will be retained by Alternative Berlin.
§ 4 Damages
Tour and workshop participants are responsible for themselves and their personal
property. Alternative Berlin Tours is only liable for damages caused by gross negligence.
Proper planning and implementation will be duly undertaken by Alternative Berlin Tours.
§ 5 Exclusion of participants
Alternative Berlin Tours and its tour guides reserve the right to refuse or exclude overly
intoxicated participants, or those who willfully and repeatedly disturb the smooth flow of
the tour. Participants can be excluded on the above bases at any point in the tour.
§ 6 Severability
In the event that the provision or any part of the provision of these General Terms and
Conditions is or becomes invalid, then the validity of these General Terms and
Conditions shall not be affected. In this event, the invalid provision will be replaced by a
valid provision, according to the terms of this agreement.